Billing & Payments

Who do I contact for billing support?

For billing questions, please contact support through /support. Include your account details and invoice reference for faster handling.

billing invoice support

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Billing & Payments

What plans does XWMS offer?

XWMS offers multiple service lines, including API access, custom websites, XWMS Shops, and partner projects. Each line has its own pricing model based on features, usage, and support scope.

Billing & Payments

How much does the XWMS Client Enterprise plan cost?

The XWMS Client Enterprise plan is currently priced at EUR 129 per month. This plan is designed for clients that need stable API access and extended platform capabilities.

Billing & Payments

What is included in the Enterprise plan?

The Enterprise plan includes API access, authentication services, account management tools, and a defined request allowance. Exact limits and features are linked to your active contract configuration.

Billing & Payments

How many API requests are included in my subscription?

Included API request volume depends on your selected plan. You can review your exact allowance in your subscription details or billing documentation.

Billing & Payments

What happens if I exceed my API request limit?

If your included request quota is exceeded, additional usage may be billed at your configured overage rate. This ensures service continuity while usage remains transparent.

Billing & Payments

How are extra API requests billed?

Extra API usage is billed based on measured consumption and added to your next invoice. Overage charges are listed separately for clear accounting.

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